Privacy Policy

Database Consultants Inc. (hereinafter referred to as "the Company") recognizes that securely handling the information of our customers is our greatest challenge, as we strive to provide high-quality services in our operations, meet the trust of our customers, and contribute to the broad development of society and economy through proper management and healthy performance growth.

Commitment to Privacy Protection

The Company will fully commit to protecting the personal information of our customers as follows:

We appoint a "Personal Information Management Officer" for the personal information of customers, business partners, and our employees, and we protect customer information by constantly improving employee education, internal controls, and system security.
When receiving and using information from customers, we limit it to the minimum necessary for providing various services and business management, and we do not acquire, use, or provide information beyond the necessary scope. We also take necessary measures for this purpose.
To improve services and convenience for customers, we may provide or entrust customer information to affiliated companies such as card companies within the above scope, but in such cases, we select and implement companies with adequate personal information protection levels.
We strive to manage customer information in the most up-to-date and accurate state. In addition, to protect the interests of customers, we respond to disclosure requests after appropriate personal identification based on customer requests, and promptly correct any incorrect information if found.
We take security measures against threats such as unauthorized access to personal information, loss, destruction, falsification, and leakage. If a threat becomes apparent, we strive to correct security measures.
Regarding the sending of direct mail, we provide various useful information to customers through direct mail by post, but we promptly respond to requests for cessation from customers who do not wish to receive it.
System security measures include the introduction of firewalls to prevent unauthorized access from outside. Personal information data communication uses SSL encryption technology and proprietary encryption technology, servers are installed in data centers managed with locks 24 hours a day, and all payment information such as card information is encrypted and stored in databases.
The Company complies with laws and regulations regarding the handling of personal information, national guidelines, and other norms, and continuously reviews and improves the "Personal Information Protection Management System".
The Company conducts regular audits and fully commits to practicing this declaration.

Complaints and Consultation Contact

The above declaration is reviewed as necessary to make it easier to understand and to adapt to changes in social conditions, but the principle of strictly protecting customer information and using it appropriately within the necessary scope for service provision does not change. We also respond promptly to inquiries, complaints, and consultations regarding the Company. Please contact the following inquiry contact.

Inquiry Contact

About This Site

When using our website, we may ask for personal information on some pages.
- Inquiries, requests for materials, requests for quotes
- Applications for various services
The information provided is mainly necessary for providing information and services from our company (name, email address, phone number, address, etc.). Other information can be optionally provided by the customer, except for the minimum necessary items.

The information provided will only be used to answer questions and provide guidance and services from our company and affiliated partners, and will not be used for other purposes. Customers can request to stop receiving information about products and services from our company. When a request for disclosure and correction of personal information is received from the information provider, we will respond within a reasonable range.

※ Please note that the information provided may be notified to third parties within the minimum necessary range. (Example: Informing the delivery company of the customer's name and address)

Handling of Personal Information

Database Consultants Inc. (hereinafter referred to as "the Company") manages personal information of customers, business partners, shareholders, and employees in accordance with the privacy policy and strives to protect personal information.

The Company handles personal information in accordance with the "Act on the Protection of Personal Information" and "JIS Q 15001:2006" as follows:

1. Business Operator's Name

Database Consultants Inc.

2. Personal Information Protection Manager

Personal Information Protection Manager: Head of General Affairs
Contact: Inquiry Contact

3. Purpose of Use of Personal Information

To respond to inquiries.

4. Use of Personal Information

The Company will not use personal information for purposes other than those specified in "3. Purpose of Use of Personal Information" and will take measures to prevent use for other purposes.

5. Provision of Personal Information

The Company carefully manages the acquired personal information to prevent leakage and strictly manages it, and will not disclose or provide it to third parties except in the following cases:

With the consent of the individual
When required by law
When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the person
When it is necessary to achieve the purpose of use within the scope necessary for the outsourcing of personal information handling
In the case of business succession due to merger, company split, business transfer, or other reasons

6. Outsourcing of Personal Information Handling

The Company, when outsourcing part of the handling of personal information, concludes a contract regarding the protection of personal information with the outsourcing party and supervises as necessary and appropriate to ensure the security management of personal information.

7. Rights of the Individual Concerning Personal Information

The Company, regarding the personal information held, sincerely responds to requests from the individual or their representative for notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use, erasure, and suspension of provision to third parties, in accordance with laws and regulations. For details, please contact the 【Inquiry Contact】 at the bottom of this page.

Notification of the Purpose of Use of Personal Information
The Company, when requested by the individual to notify the purpose of use of the personal information that identifies the individual, will notify the purpose of use. However, if any of the following applies, we may not disclose it, and in that case, we will notify the individual of that fact and explain the reason.
1. If notifying or publicly announcing the purpose of use could harm the life, body, property, or other rights and interests of the individual or a third party
2. If notifying or publicly announcing the purpose of use could harm the rights or legitimate interests of the Company
3. If it is necessary to cooperate with a national or local public entity in performing the affairs prescribed by laws and regulations, and notifying or publicly announcing the purpose of use could hinder the performance of the affairs
4. If the purpose of use of the personal information is clear from the circumstances of its use
Disclosure of Personal Information
The Company, when requested by the individual to disclose personal information, will disclose it to the individual. Also, if there is no personal information that identifies the individual, we will inform the individual of that fact.
However, if disclosure could result in any of the following, we may not disclose it, and in that case, we will notify the individual of that fact and explain the reason.
1. If it could harm the life, body, property, or other rights and interests of the individual or a third party
2. If it could significantly hinder the proper execution of the Company's business
3. If it would violate laws
Correction, Addition, or Deletion of Personal Information
The Company, when requested by the individual to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information that identifies the individual because the content is not factual, will conduct necessary investigations within the scope necessary to achieve the purpose of use, based on the results, and perform the correction, etc. Also, when a correction, etc., is made, we will notify the individual of that fact and the content, and when a decision not to make a correction, etc., is made, we will notify the individual of that fact and the reason.
Right to Refuse the Use or Provision of Personal Information
The Company, when requested by the individual to stop the use, erase, or stop the provision to third parties of the personal information, will comply with the request. After taking measures, we will notify the individual of that fact. However, if any of the "cases where disclosure is not possible" applies, we cannot comply, but in that case, we will notify the individual of that fact and explain the reason.

8. Voluntariness of Providing Personal Information and Consequences of Not Providing

Providing personal information is voluntary for the individual. If not provided, the services or responses requested by the individual may not be available.

9. About Technologies Such as Cookies and Web Beacons

On our site, we may use technologies such as cookies and web beacons to improve convenience for customers, enhance services, and display advertisements.

10. Consultation and Complaints Regarding the Handling of Personal Information

For inquiries regarding the handling of personal information, please contact the following reception desk.
Inquiry Contact

Last Revised: November 1, 2016
Established: August 8, 2010